Account & SupportAccount Help

Account help

Find your way around your FindBartenders account: the account menu, account status and notices, password, email, plan changes, and closing your account.

Your FindBartenders account is where you manage your profile, content, client conversations, and billing. This page shows how your account is organized; the other pages in this section cover logging in, passwords, billing, and troubleshooting. After you log in, you land on My Dashboard.

Your account menu

The menu on the left side of your account (tap the menu button on a phone) is organized into sections. At the top you'll see your Member ID # and your Plan, plus a Change Membership Plan button when another plan is available to you.

SectionWhat's in it
My DashboardYour account home, with shortcuts such as Complete My Profile, Update My Services, and Book a Walkthrough
BusinessManage Leads for event opportunities FindBartenders sends you, plus your messages (where people who contact you from your profile reach you) and reviews
My ContentThe content your plan lets you publish, such as Event Albums, videos, articles, recipes, Packages, and Experiences
My ProfileManage Profile, which opens your profile sections, starting with Basic Information, plus Verify Profile if your listing isn't verified yet
AccountBilling Information, Manage Account, Change Password, Contact Us, and Logout

Event Hosts see a simpler menu. The Business section is called My Inquiries and doesn't include leads or reviews. The listing section is called My Event Details.

Check your account status

On bartender plans, your dashboard includes an account details box that shows your plan, your account status (active, not activated, past due, or on hold), and the date you joined. It also links to your billing details and Change Password.

Bartender profiles with complete, accurate details are visible on the site. Incomplete profiles aren't visible to the public until the required information is added. See Profile basics.

Account notices

If something needs your attention, a notice appears at the top of your account pages:

If there's no notice and your profile still isn't showing, see Profile troubleshooting.

Common account tasks

Account types

AccountWho it's forCost
Bartender plans (Starter, Event Bartender Pro, Business Plan)Bartenders, mixologists, mobile bars, and bartending companiesPaid. Compare plans
Event HostPeople hiring a bartender for an eventFree
Venue and employerVenues and businesses posting bartending jobsSee venue options

New bartender? Start with New Bartender: Start Here. Hiring a bartender for an event? See Book a Bartender for Your Event. Hiring bartenders as staff for a bar, restaurant or venue? See Employers: Hire Bar Staff.

Still need help?

Email support@findbartenders.com and include the email address on your FindBartenders account, plus a short description of what you were trying to do. You can also see every way to reach us on the Contact support page.

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